Adviser

Without our trained volunteer Advisers and Gateway Assessors at Citizens Advice Hartlepool, we could not continue to meet the demand for advice. Our Generalist Advice Service looks at a client’s situation holistically as opposed to looking at their problems in isolation from one another. Advisers are given free training, both formal and on-the-job. As a Citizens Advice Adviser you would:-

• Interview clients
• Help them negotiate with people such as creditors or service providers
• Draft letters
• Make phone calls on their behalf
• Refer them to other agencies
• Represent them in court and at tribunals.

Attention all law students

If you train as a Citizens Advice adviser, you can get up to six months off your solicitor training contracts!