Research and Campaigns

As a service, we hold a huge amount of insight and data about the problems our clients and their wider communities face.

We can use this insight and data to do several things:

• To help us research issues further
• To influence decision-makers to change policies and practices
• To campaign to get decision-makers to change policies and practices
• Emotional wellbeing
• Access to Community Groups
• Social Engagement
• General Employment, Advice and Guidance

In this way, social policy work plays an important ‘preventative’ role enabling Citizens Advice Hartlepool to use the experience of some to reduce a potential future impact on many others.